Running a business in any industry is a challenge. However, for healthcare leaders the challenge is compounded as they face increasing quality standards while reimbursements decrease. The reality is hospitals must do more with less. Therefore, efficiency is becoming more important to operational leaders in healthcare organization.
Unfortunately, many hospitals are still bogged down by mindless tasks such as scanning, printing and archiving paper forms. Even those that have implemented “best of breed systems” struggle with process bottlenecks. When so many organizations are faced with reduced resources and more work on their plates than ever, it’s important to be able to do more with less. Here’s what you can do:
1. Boost a short staff’s productivity with the right tools
The ratio of workers to patients isn’t always favorable, which is why it’s crucial for a hospital to have the right tools on hand. Among the most useful is process automation, which allows for the seamless collection, routing, and archiving of data. Hospitals are bogged down with manual processes, which include filling out paper forms, filling documents, doing manual data entry, participating in superfluous follow-up calls and check-in meetings, and more. Process automation replaces manual tasks with streamlined, paperless workflows.
“Process automation supports the entire organization.”
2. Think beyond clinical units
While these tools certainly do support clinicians and physicians directly, process automation supports the entire organization, too. Human resources, risk management and the supply chain all suffer from a lack of efficiency as well. When communication and transparency are expanded across the entire facility, the whole organization runs more smoothly. Other helpful tools in these sectors include process tracking, forms automation and content management.
3. Share important metrics with hospital leaders
Discrete data recorded using process automation software can be analyzed in dashboards and reports, helping keep the entire team on the same page and creating transparency throughout the organization. It builds a more collaborative, teamwork-oriented environment overall and often reveals areas for improvement, allowing the hospital to use its resources where it needs them most.
4. Develop an automation strategy
Once you have the tools in place, set goals for process improvement across the enterprise. This moves beyond efficiency into high performance, ultimately giving your organization the edge it needs in the industry. According to a report by the Commonwealth Fund, high-performance hospitals are more likely to pursue perfection than incremental improvements. Think holistically about how your organization can use process automation solutions to achieve new level of productivity.
Ultimately, improved efficiency will allow your organization to more with less – less staff, fewer resources and a smaller amount of time. With the right tools in place, hospitals can use process automation to turn their attention to what really matters: patient care.